Privacy Policy
Privacy Policy
Privacy Policy
Last updated: 2026-11-13
Welcome to Range Walkie (rangewalkie.shop). Your privacy matters to us. This Privacy Policy explains what information we collect when you shop with us, how we use it, and the choices you have.
Our team works from the United States, and we serve customers online at rangewalkie.shop. If you have any questions about this policy, you can reach us only by email at support@rangewalkie.shop.
1. Information We Collect
When you place an order, contact us, or use our shop, we may collect:
- Order information: your name, email address, shipping address, billing address, phone number if you provide it, and order details.
- Payment information: payment details needed to process your payment are handled securely by our payment processor. We do not store full card numbers on our systems.
- Communications: messages you send to support@rangewalkie.shop, including your email address and anything you include in your message.
- Automatic information: basic technical data such as your device type, browser type, IP address, pages visited, and items viewed or added to your cart.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders, including shipping and delivery updates
- Provide customer support and respond to your emails
- Operate, maintain, and improve our shop
- Prevent fraud and keep our shop secure
- Send order-related emails, such as confirmations and shipping notifications
- Comply with legal obligations
We will only send marketing emails if you have opted in, and you can unsubscribe at any time by following the link in the email or contacting us at support@rangewalkie.shop.
3. Cookies
Like most online shops, we use cookies and similar technologies to keep your cart working, remember your preferences, understand how visitors use our shop, and improve your shopping experience. You can control cookies through your browser settings. Disabling cookies may affect some features, such as checkout.
4. How We Share Information
We do not sell your personal information. We share it only as needed to run our business:
- With service providers who help us operate our shop, such as payment processing, order fulfillment, shipping and delivery, and website hosting
- When required by law, to comply with a legal request or to protect our rights, customers, and the public
- In connection with a business transfer, such as a merger or sale of assets, where customer information may be part of the transferred assets
These partners only receive the information they need to perform their services and are expected to protect it.
5. Data Retention
We keep your information for as long as needed to fulfill orders, provide support, meet legal and accounting requirements, and as described in this policy. When it is no longer needed, we will delete it or make it anonymous.
6. Data Security
We take reasonable steps to protect your information using technical and organizational measures, including secure connections for checkout and limited access to personal data. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
7. International Visitors
Our team works from the United States, and our shop is operated from the United States. If you visit us from another country, please note that your information will be processed in the United States, where data protection laws may differ from those in your region.
8. Your Rights and Choices
Depending on where you live, you may have the right to request access, correction, or deletion of your personal information, and to object to or limit certain uses. To make a request, email us at support@rangewalkie.shop. We will respond within a reasonable timeframe and may need to verify your identity first.
You may also update your order information by contacting us before your order ships, and manage cookies in your browser settings.
9. Children's Privacy
Our shop is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with information, please contact us at support@rangewalkie.shop and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised Last updated date.
11. Contact Us
If you have questions about your privacy or this policy, please contact us only by email at support@rangewalkie.shop. We are happy to help.